Shas is visiting her local trading standards office this week....

[shas]

Does anybody have any tips or advice for me?

[Curlyben]

Re: Shas is visiting her local trading standards office this week....

A few don;t really.
DON'T go in all guns blazing demanding action as you will be shown the door rapidly.

Be calm and professional and answer their questions truthfully, after all you want them on your side

[shas]

Re: Shas is visiting her local trading standards office this week....

Thank you Cb... will do

[Sapphire]

Re: Shas is visiting her local trading standards office this week....

Take a bottle of water with you, because I found their offices to be hot (could be my age lol), its best to keep hydrated that way you can keep your concentration.

[Curlyben]

Re: Shas is visiting her local trading standards office this week....

If possible see if you can chat with their DCA liaison officer as they have a better understanding of the OFT guidelines and CCA law.

[shas]

Re: Shas is visiting her local trading standards office this week....

Thanks both of you. I am going in the morning so will let you know how I got on once im home
what's my best & worse case scenario on this? It's my moorcroft account... No cca & it was requested in June... & default letter sent & required time has lapsed since that....

[shas]

Re: Shas is visiting her local trading standards office this week....

Oh my, what a fruitfull visit... theyre not scary people at all!

Firstly the lady said they didnt deal with the part of the cca I had quoted & suggested I see cab. So I asked her if they had a dca liason officer & she said they didn't, then she said she had no idea about my situation but would call her boss...

The boss told the lady that I saw, that the letters I had wrote were great (thanks CB ) & familiarised her with a case. When she got back to me she basically said that moorcroft had defaulted,& even if they produce a cca now (which they doubt very much)... they still defaulted & would have to take me to court to try & enforce the debt. She photocopied everything & set up a file for me. Said to come back if they produce a cca or court documents as they will assist with a defence. She is also calling cheshire ts to see if they know of any cases against moorcroft...

[Sapphire]

Re: Shas is visiting her local trading standards office this week....

Nice one well done Shas xxx

[Curlyben]

Re: Shas is visiting her local trading standards office this week....

Nice one.
I'm glad they liked my letters, they've seen enough of them over the last few years

[shas]

Re: Shas is visiting her local trading standards office this week....

Well it was this lady's first time & she thanked me for teaching her something new (so you've taught her something )..... just 1 thing.... could this possibly stay in limbo forever? or would the statute barred come into play after x amount of years? or something else?........... I always like to see the bigger picture!

[frisp]

Re: Shas is visiting her local trading standards office this week....

Which Trading standards office did you deal with?

[shas]

Re: Shas is visiting her local trading standards office this week....

Which Trading standards office did you deal with?

The Leicester office........

[frisp]

Re: Shas is visiting her local trading standards office this week....

I wonder if they would make a statement to the LGO about what they have discovered?