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I'm guessing this is fine; but I just want to check!
I bought a Kia Sportage in November last year. We were assured it had been fully serviced and MOT'd; and was in great condition. Infact, they rejected all negotiation attempts because they said it was "as new", and didn't need any additional work... so in the end we compromised on a very reduced price service plan agreement.
In May, the service alert started to go off. We booked it in, but were told it was set to the old owners schedule and didn't need a service yet, as it'd been done for the sale. After 3 attempts, I looked into this more and found that missing a service can invalidate the 7 year warranty, so we asked for it to be looked at anyway.
It passed the service, but needs new brake pads and discs. As the pads haven't been changed in time, the discs are now warped and also need changing. They are at 3mm, which initially Kia said meant it wasn't safe to drive away and needed to be changed immediately, but they're now saying is fine to run on but will need doing "soon".
We bought the car at 36k miles. We've added 4k across 5 months. Online suggests brake pads should last to around 60k typically. Kia are saying they were not changed initially as they had 6mm left which was allowable; but if that's true, they've degraded 3mm in 5 months, which is a lot faster than anything I can find online.
It's already gone back in twice for repairs to the hand brake and the flywheel, both of which were fixed for free because they were relating to recalls.
I've been told the flywheel failure may have run down the brake pads faster, which explains the difference - but shouldn't Kia then be funding some of the costs? They've quoted £1.5k to change both. So far the new manager has been nice but said she has no record of what the old manager said when the car was sold, and they class brake pads and discs as wear and tear.
Thank you!
I bought a Kia Sportage in November last year. We were assured it had been fully serviced and MOT'd; and was in great condition. Infact, they rejected all negotiation attempts because they said it was "as new", and didn't need any additional work... so in the end we compromised on a very reduced price service plan agreement.
In May, the service alert started to go off. We booked it in, but were told it was set to the old owners schedule and didn't need a service yet, as it'd been done for the sale. After 3 attempts, I looked into this more and found that missing a service can invalidate the 7 year warranty, so we asked for it to be looked at anyway.
It passed the service, but needs new brake pads and discs. As the pads haven't been changed in time, the discs are now warped and also need changing. They are at 3mm, which initially Kia said meant it wasn't safe to drive away and needed to be changed immediately, but they're now saying is fine to run on but will need doing "soon".
We bought the car at 36k miles. We've added 4k across 5 months. Online suggests brake pads should last to around 60k typically. Kia are saying they were not changed initially as they had 6mm left which was allowable; but if that's true, they've degraded 3mm in 5 months, which is a lot faster than anything I can find online.
It's already gone back in twice for repairs to the hand brake and the flywheel, both of which were fixed for free because they were relating to recalls.
I've been told the flywheel failure may have run down the brake pads faster, which explains the difference - but shouldn't Kia then be funding some of the costs? They've quoted £1.5k to change both. So far the new manager has been nice but said she has no record of what the old manager said when the car was sold, and they class brake pads and discs as wear and tear.
Thank you!
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