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Data Anonymization On Online Forum Under Art. 17 GDPR

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  • Data Anonymization On Online Forum Under Art. 17 GDPR

    I made posts on the Steam discussion forums with an account I still actively use and which can be linked to my identity. I submitted a request to their support team to delete some of my posts. They responded with a pre-made message that stated they can not delete them because they have an obligation to protect the data of other users, which does not make sense to me. I sent them another message reminding them they state they comply with the General Data Protection Regulation. I said I have the right for my posts to be anonymized under Article 17. Their next response is so far delayed. I suspect that I am correct because Reddit will comply by using a bot that scrambles the user name of posts.

    Do I have any legal basis? What should I tell them if they refuse again? What should I do if they do not respond within a reasonable time?
    Tags: None

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