I purchased a used car that was advertised as having keyless entry. However, it turns out that it does not have this feature. I requested the dealership to retrofit it but was told that it was impossible. The 30 days has passed, but I am still within the 6 months.
If I would like to exercise the right to a price reduction, how should it be calculated?
My thought is to obtain estimates from multiple garages on the cost to retrofit the car so that it matches the description (conforms to the contract). I have no idea how much it would cost, potentially ranging from high three figures to over 1k.
However, the legislation states that the reduction should “reflect the difference in value between what the consumer paid for and the value of what they actually receive.” I interpret this to mean that the difference in value should be between “the value of the imaginary car that matches the description” and “the value of the car I received”.
The imaginary car with such a feature does not exist (at least in the UK), making a comparison impossible. Even if the imaginary car did exist, the cost of retrofitting may not necessarily equate to the difference in value between the two cars. The car costed me around £17k, 3 year old.
Could anyone shed some light on this, please? Thank you.
If I would like to exercise the right to a price reduction, how should it be calculated?
My thought is to obtain estimates from multiple garages on the cost to retrofit the car so that it matches the description (conforms to the contract). I have no idea how much it would cost, potentially ranging from high three figures to over 1k.
However, the legislation states that the reduction should “reflect the difference in value between what the consumer paid for and the value of what they actually receive.” I interpret this to mean that the difference in value should be between “the value of the imaginary car that matches the description” and “the value of the car I received”.
The imaginary car with such a feature does not exist (at least in the UK), making a comparison impossible. Even if the imaginary car did exist, the cost of retrofitting may not necessarily equate to the difference in value between the two cars. The car costed me around £17k, 3 year old.
Could anyone shed some light on this, please? Thank you.
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