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Online Auction - Negotiating after auction has ended (Reserve not met)

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  • Online Auction - Negotiating after auction has ended (Reserve not met)

    I bid on an online auction website for a Forklift Truck, but the reserve was not met. The Auctioneer messaged me the next day and after I asked him to confirm it was in good working order (which he did, in writing) we came to an agreement on price (£10,761). I had only seen photos of the truck online, including one of the dashboard with the recorded hours clearly visible (which will become relevant later).

    As soon as it was delivered, I knew something was wrong as it spluttered off the back of the lorry. After speaking with the Auctioneer (same day) I was put in touch with the seller whose response was “It drove onto the lorry ok”.

    I asked a local specialist to fix it, so far I have spent roughly £1600 and the truck, although running a little better, is still in very poor condition. There is a significant problem with the fuelling system which might need to be replaced (estimated at another £950).

    Worryingly, the engineer also mentioned (almost in passing!) the dashboard had been replaced at some point and the recorded hours were for the new dashboard and the truck had clearly done far more than advertised.

    The Auctioneer has told me I have no right to recourse and unfortunately, it’s my problem, is this true?
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  • #2
    duplicate thread
    Lawyer (solicitor) - retired from practice, now supervising solicitor in a university law clinic. I do not advise by private message.

    Litigants in Person should download and read this: https://www.judiciary.uk/wp-content/..._in_Person.pdf

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