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Hi
A bit of background: Earlier this week, I telephone our Council Tax Office to pay this month's over the phone and to set up a direct debit. I already have access online to view the bill but there is no access to pay online.
Yesterday, I received an email from someone at the council tax office asking for clarification that the information I had given them was correct (and it contained the direct debit guarantee notice) The email also contained our bank name, the names on our bank account, sort code, account number, council tax ref number - you name it, it was there!
Anyone any ideas on what laws I can quote when I call them today (apart from data protection).
Many thanks
Birdie
x
A bit of background: Earlier this week, I telephone our Council Tax Office to pay this month's over the phone and to set up a direct debit. I already have access online to view the bill but there is no access to pay online.
Yesterday, I received an email from someone at the council tax office asking for clarification that the information I had given them was correct (and it contained the direct debit guarantee notice) The email also contained our bank name, the names on our bank account, sort code, account number, council tax ref number - you name it, it was there!
Anyone any ideas on what laws I can quote when I call them today (apart from data protection).
Many thanks
Birdie
x
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