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I was signed up by lets say broker A in the morning of august 21st 2024. A long phonecall, lease sent, letter of authority signed etc. Then the afternoon of the same day received a call from broker B, witheld number no clarity on whom they worked for and was told that my contract from that morning wasn't in place and they told me I was paying emergency rates and offered me a tariff with a different supplier. No letter of authority signed, much quicker phonecall. The second suppliers contract never went live as my first contract took precedence.
11 months later, preaction are requesting unpaid commisons of £750 per meter- plus VAT. Only documents they've provided me are the signed contracts from the supplier but no letter of authority or any proof that commison fees or terms and conditions from broker B were discloses. I've been sent a link to broker B terms and conditions and told its my due diligence to have sought these or requested them? Also been told my argument that broker B lied to me and misold my contract is heresay. Broker B has this afternoon confirmed all phone records are deleted after 90 days so I don't have that to request as evidence.
Any help or advice would be hugely appreciated..
11 months later, preaction are requesting unpaid commisons of £750 per meter- plus VAT. Only documents they've provided me are the signed contracts from the supplier but no letter of authority or any proof that commison fees or terms and conditions from broker B were discloses. I've been sent a link to broker B terms and conditions and told its my due diligence to have sought these or requested them? Also been told my argument that broker B lied to me and misold my contract is heresay. Broker B has this afternoon confirmed all phone records are deleted after 90 days so I don't have that to request as evidence.
Any help or advice would be hugely appreciated..
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