Hi I had a pallet company delivery 4 pallets 2 metres tall
And 1 pallet contents fell off on the back of tail lift while the company unloaded
I have now checked all items and found the drop has damaged all 18 items on this pallet.
So I rung the company and they are saying it wasn't packed well enough
And if I had a forklift then it wouldn't happen
Surely until I get the goods if the items fall off while coming down the tail lift
The company is liable.
Help please
And 1 pallet contents fell off on the back of tail lift while the company unloaded
I have now checked all items and found the drop has damaged all 18 items on this pallet.
So I rung the company and they are saying it wasn't packed well enough
And if I had a forklift then it wouldn't happen
Surely until I get the goods if the items fall off while coming down the tail lift
The company is liable.
Help please
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