Customer owes money and has gone into administration

[Cocoabean]

One of my business customers has gone into administration. There is an email address on the website for suppliers. I’d like to know if there is a best process for sending statement / invoices to in order to increase my chances of getting paid. Should I offer a reduced amount or will they do that themselves? Is there a letter I should send with the statement?

[atticus]

You should contact the Administrator. Notify him of the full amount owed.

Administration is a formal insolvency process, so I would not be optimistic about your chances of being paid in full, if at all.

[DE DOGS]

Atticus. Although in liquidation is this a Limited Liability Company ?

[atticus]

The OP said administration. That indicates a limited company; the OP will know.