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May I please seek some advice regarding the position regarding charges and penalties incurred as a result of PPI wrongly included in a loan.
I have received payment in, Jan 2012, from Lloyds that, it was alleged, refunded the premiums paid with interest. This was, of course, via FOS and Lloyds claimed that it was in line with the proceedures required by FOS.
During the lifetime of the loan I struggled to make ends meet compounded by the myriad charges and penalties applied as a result of keeping up the ppi payments and interest. My spreadsheet indicates that these charges would not have occured but for the cost of the PPI. The difference between what should have been in my account and the amount recorded by Lloyds on my statements was huge.
Since then these quotes have surfaced:
"If a fee is the result of the mis-sold PPI, it should be given back, and if it's not included, that would be a mistake," said Principal Ombudsman Caroline Wayman
"If there are penalty fees or charges that arise from the mis-sale of the original PPI, then they should be refundable," said Clive Adamson, the FCA's director of supervision.
My question is simply, can I claim the difference between what was offered as "a goodwill gesture without admission of liability" and what should have been paid according to the FOS and FCA?
No, I did not accept or sign anything that said "Full and Final Settlement"!!
Any suggestions or advice welcome. Many thanks
DumbAssRottie
I have received payment in, Jan 2012, from Lloyds that, it was alleged, refunded the premiums paid with interest. This was, of course, via FOS and Lloyds claimed that it was in line with the proceedures required by FOS.
During the lifetime of the loan I struggled to make ends meet compounded by the myriad charges and penalties applied as a result of keeping up the ppi payments and interest. My spreadsheet indicates that these charges would not have occured but for the cost of the PPI. The difference between what should have been in my account and the amount recorded by Lloyds on my statements was huge.
Since then these quotes have surfaced:
"If a fee is the result of the mis-sold PPI, it should be given back, and if it's not included, that would be a mistake," said Principal Ombudsman Caroline Wayman
"If there are penalty fees or charges that arise from the mis-sale of the original PPI, then they should be refundable," said Clive Adamson, the FCA's director of supervision.
My question is simply, can I claim the difference between what was offered as "a goodwill gesture without admission of liability" and what should have been paid according to the FOS and FCA?
No, I did not accept or sign anything that said "Full and Final Settlement"!!
Any suggestions or advice welcome. Many thanks
DumbAssRottie
