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Hi All!
I am in a bit of a dilemma and I'd love some help if you are able?
I received a letter from MBNA stating that I may have been mis-sold PPI when I took my credit card out with Virgin back in 2006.
There are so many questions and I really don't know what to respond?! E.g. 'Were you given advice or was it recommended that you take out PPI?' or 'how was PPI sold to you?'
There are 8 pages to fill out and there are tick boxes for me to fill out and there is a yes, no or can't remember box to tick for other questions too.
I honestly just cannot remember. I know I was paying for it for a while and I remember calling them to take part of it off as I remember thinking at the time that I was paying too much. But it was so long ago, it is a bit hazy.
The question is if I just tick the 'can't remember' box does that jeopardise my chances of receiving any compensation?
Also i have been reading about a SARS form. Do I need one of these too before I send the form back?
I am truly lost. Can anyone help please!!?
Sim
I am in a bit of a dilemma and I'd love some help if you are able?
I received a letter from MBNA stating that I may have been mis-sold PPI when I took my credit card out with Virgin back in 2006.
There are so many questions and I really don't know what to respond?! E.g. 'Were you given advice or was it recommended that you take out PPI?' or 'how was PPI sold to you?'
There are 8 pages to fill out and there are tick boxes for me to fill out and there is a yes, no or can't remember box to tick for other questions too.
I honestly just cannot remember. I know I was paying for it for a while and I remember calling them to take part of it off as I remember thinking at the time that I was paying too much. But it was so long ago, it is a bit hazy.
The question is if I just tick the 'can't remember' box does that jeopardise my chances of receiving any compensation?
Also i have been reading about a SARS form. Do I need one of these too before I send the form back?
I am truly lost. Can anyone help please!!?
Sim
