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Have tried a PPI claim on a card which was originally with Capital Bank but now with B.O.S.
I've come to the end of my claims appeals with them as they have continually refused to accept liability.
I therefore made a SAR to them around July last year which I expected to prove my point. I have written to them, called them and complained to them several times on their non compliance in attending to the SAR. They did send me my card statements and a copy of the original application but nothing else I asked for. I continued in this and around a fortnight ago I actually got another bundle of stuff that still doesn't give me everything I need and that they ought to hold.
From what I can see, the application is marked with an X for a signature against the Credit Care box which sort of substantiates my reasoning that it was pre-filled at the time of card application.
I'm doing an Ombudsman appeal now but need to know whether I need to submit a calculated amount of claim for the PPI, or can I just make an appeal based on mis-selling and if successful rely on the ICO to tell B.O.S. to do the maths.
I've come to the end of my claims appeals with them as they have continually refused to accept liability.
I therefore made a SAR to them around July last year which I expected to prove my point. I have written to them, called them and complained to them several times on their non compliance in attending to the SAR. They did send me my card statements and a copy of the original application but nothing else I asked for. I continued in this and around a fortnight ago I actually got another bundle of stuff that still doesn't give me everything I need and that they ought to hold.
From what I can see, the application is marked with an X for a signature against the Credit Care box which sort of substantiates my reasoning that it was pre-filled at the time of card application.
I'm doing an Ombudsman appeal now but need to know whether I need to submit a calculated amount of claim for the PPI, or can I just make an appeal based on mis-selling and if successful rely on the ICO to tell B.O.S. to do the maths.
