Hamilton/HFC/Endeavour - Reclaim PPI

Re: Hamilton/HFC/Endeavour - Reclaim PPI

I wonder what the scamming department will say.....

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Received an email from HFC to confirm letter posted this morning, so should either receive this in tomorrow or Monday's post.

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Oh yes defo!

Even though its not a huge amount, but its the principal of it, they did rebate so much of it on settlement to reduce the balance, it will soon add up with the interest.

Re: Hamilton/HFC/Endeavour - Reclaim PPI

well make sure the interest claimed is right uptodate!

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

I think so. But then I think the people they employ in their customer service teams (inlcuding the scanners LOL) basically do it to justify their jobs in the organisation.

LOL, that's likely to be the case.

I am annoyed with the fact that this case could have been resolved earlier, even if they did reject it and confirm from the start they did sell the PPI back in 2004, at least we this may have gone further by now with the FOS, so basically we are back to round one again.
------------------------------- merged -------------------------------
PMSL, yeah SCAMMING rings the bell LOL

Re: Hamilton/HFC/Endeavour - Reclaim PPI

I think so. But then I think the people they employ in their customer service teams (inlcuding the scanners LOL) basically do it to justify their jobs in the organisation.
------------------------------- merged -------------------------------
oh sorry, did they mean the HFC SCAMMING Department?

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Given the number of views to this thread, it can only have done damage to HFC. I just do not understand why they don't settle quickly but prefer to drag things out. Shame on them.

Take my PPI claim with Capital One for instance. I have a claim for £250 in mis-sold PPI. But will they admit they mis-sold it (despite it being a non-advised tickbox application, sold when I had to call to activate my cardpaying)?. No they won't. They prefer to pay the FOS £500 and have me start posts on this forum and OTR and THEN they will eventually end up me the £250. Its just not worth their while and I really 'don't get' the mindset of these organisations.

It's flipping crazy isn't it?
Basically they are continuing to keep punishing the customers, yet they are doing it to themselves as well............muppets.

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Given the number of views to this thread, it can only have done damage to HFC. I just do not understand why they don't settle quickly but prefer to drag things out. Shame on them.

Take my PPI claim with Capital One for instance. I have a claim for £250 in mis-sold PPI. But will they admit they mis-sold it (despite it being a non-advised tickbox application, sold when I had to call to activate my card)?. No they won't. They prefer to pay the FOS £500 and have me start posts on this forum and OTR and THEN they will eventually end up paying me the £250 anyway. Its just not worth their while and I really 'don't get' the mindset of these organisations.

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

They're probably reading this thread!

LOL good I don't mind LOL, just as long as no names mentioned then ST*FF them PMSL, suppose I could have or should have kept most of this private, but due to the messing around for the last few years I've gone past caring, it may help others who may have had the same problems, I actually do know of someone else who used the same lender but different broker and she got in touch today, it seems she have had the same issues as me

Re: Hamilton/HFC/Endeavour - Reclaim PPI

They're probably reading this thread!

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

I suppose at least they are looking into this now, and am surprised they are at a quick pace considering they only received this yesterday, I know I did say for them to get this resolved by 14 days, so here's hoping.
Although it could still be another failure, so keeping an open mind.

Re: Hamilton/HFC/Endeavour - Reclaim PPI

I'm sure their "scanning department" will cope!

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

LOL, Di, do you think their scanners will cope? PMSL.

I don't think they will lmao

Re: Hamilton/HFC/Endeavour - Reclaim PPI

LOL, Di, do you think their scanners will cope? PMSL.

[di30]

Re: Hamilton/HFC/Endeavour - Reclaim PPI

Blimey, I must say I am surprised, but just hope there will be a good result to come out of it.

Received an email to confirm they received my complaint and they are looking into it now, and hopefully to send a response out by tomorrow, fingers crossed folks. Getting all nervous now though lol.



Dear Mr & Mrs

We have received the questionnaire and this has been forwarded to our
scanning department. I con confirm we have started the investigation and we
are hoping that the response will be issued in the post to you tomorrow.


Kind Regards


Team Leader of Central Complaints | HFC UK
Camden House West, Birmingham