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Elderly, vulnerable parent - Vanquis card

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  • Elderly, vulnerable parent - Vanquis card

    Hello all,

    Just a quick (hopefully) explanation of the issue... My mother 91, infirm and not always with it in terms of the modern world, has run up and, I think maxed a Vanquis card. She is living in semi-sheltered housing has no savings, no income (apart from state pension) and according to the email I saw Vanquis are bothering her for a now overdue minimum monthly sum of just over £200. No idea what the actual balance is, am broaching this topic with her over the next few days...but I would guesstimate two thousand just based on the minimum payment they want....(but really I am plucking that figure out the air).

    Quite how in this era of supposedly responsible lending they have allowed a 91 year old with no income/savings to run up such a debt is beyond me but I am looking into options to get what they are demanding reduced to a level where she can cope.... as it stands she has run up an overdraft of firmer guesstimate, around £2000, by meeting their payments up til now.

    Will clarify later but I dont believe there are any other cards, store cards, loans etc - just the Vanquis card and the overdraft. The overdraft can probably be dealt with overtime, it is linked to the bank account she has had for years and I imagine would like to keep - but seeking a means to get Vanquis of her back.

    Are there letter templates, Acts/lending requirements that can be cited to back up getting them to radically reduce what they are demaning?

    Thanks in advance, for any guidance/pointers.
    Tags: None

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