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Hi,
Update : I have received a letter today from Lowell in response to my Failed CCA Request.
As stated before they clubbed 3 debts together : 2 for HBos and one for Shop Direct totalling £4848.60 under one Lowell reference number saying that this was now being dealt with by BW Legal and for which I was served an SD.
The other Lowell reference number was for a debt for HBos for £8425.13
I received a letter on 5th June quoting that after looking into my complaint and I quote from this letter " I have decided to close both the above accounts and cease to pursue the outstanding balances as a gesture of goodwill without any admission of liability or wrongdoing".
The letter then goes on to state that one of the HBos accounts and the Shop direct account are still being pursued under new account numbers because they are post 2009.
I contacted Lowell today re this to clarify what was happening and spoke direct to the person who wrote the letter who didn't seem to realise what debts were under what account numbers. He then threatened that the accounts written off would be re opened. I terminated the call advising him I would seek legal clarification.
Don't get me wrong I was so happy to get the letter writing of these debts but can they reopen these accounts and can they after stating accounts will be closed then pursue some of the debt under new account numbers.
Thanks
Update : I have received a letter today from Lowell in response to my Failed CCA Request.
As stated before they clubbed 3 debts together : 2 for HBos and one for Shop Direct totalling £4848.60 under one Lowell reference number saying that this was now being dealt with by BW Legal and for which I was served an SD.
The other Lowell reference number was for a debt for HBos for £8425.13
I received a letter on 5th June quoting that after looking into my complaint and I quote from this letter " I have decided to close both the above accounts and cease to pursue the outstanding balances as a gesture of goodwill without any admission of liability or wrongdoing".
The letter then goes on to state that one of the HBos accounts and the Shop direct account are still being pursued under new account numbers because they are post 2009.
I contacted Lowell today re this to clarify what was happening and spoke direct to the person who wrote the letter who didn't seem to realise what debts were under what account numbers. He then threatened that the accounts written off would be re opened. I terminated the call advising him I would seek legal clarification.
Don't get me wrong I was so happy to get the letter writing of these debts but can they reopen these accounts and can they after stating accounts will be closed then pursue some of the debt under new account numbers.
Thanks
