Bank account has been hacked .

[albert the first]

M y nephew was having what we thought were glitches with his R.B.S current account turns out to be a horrendous mess of dodgy deposits by folks unknown and unauthorised withdrawalls by purchases and by cash , hes off to see police after he'd waited two months for bank to sort it out ,mostly been sorted but bank claiming wrongly £900 was taken out by him ,how to sort out such a cluster foul up such as this any thoughts advice would be gratefully received cheers, also three loans application made in his name but thankfully rejected or would be even worse !