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Lowell unable to provide documents...

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  • Lowell unable to provide documents...

    Hi,

    I wrote on here a few weeks ago about a letter received from Lowell. I was kindly advised to request documentation under S77/78 of the CCA 1974 which I done so and they have sent 3 separate letters, one which contained some copy statements, the second was inviting me to pay a 20% reduced payment and the most recent is the attached letter with the 50% reduction and confirming they are unable to issue Court proceedings.

    I'm not sure of the next step....do I pay the reduced amount or not?

    Thank you in advance for your help. :-)
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