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My husband and I made a rushed decision to advertise our house for sale with Purplebricks last Thursday 20th August. We have had second thoughts and are reconsidering selling the property after all and want to cancel our agreement. I have agreed to their Pay later scheme but am wondering if I have a right to cancel with no costs incurred (or at least minimal costs) as I am within the 14 day cooling off period as stated in the Consumer Contracts Regulations 2013. I'm just not sure if the agreement is covered by these regulations...?
Their service agreement can be found here:
https://www.purplebricks.com/terms/serviceagreement
The grounds that I am thinking I can cancel revolve around the following:
1. The agreement is between myself and Purplebricks however it is only my husband that is the actual legal owner of the property
2. Sales covered by the Consumer Contracts Regulations as I purchased the services online and therefore at a 'distance' and am therefore entitled to cancel within 14 days of instructing them
3. Unfair Terms in Consumer Contracts Regulations 1999 as although they state in their contract "In the event that we have made your advert live by advertising in on www.purplebricks.com, www.rightmove.com or www.zoopla.co.uk we will for the purposes of the regulations have provided you an advertising service and as such you will not be entitled to a refund" the costs they will have incurred will not amount to £798!
Any help and advice will be much appreciated!
Their service agreement can be found here:
https://www.purplebricks.com/terms/serviceagreement
The grounds that I am thinking I can cancel revolve around the following:
1. The agreement is between myself and Purplebricks however it is only my husband that is the actual legal owner of the property
2. Sales covered by the Consumer Contracts Regulations as I purchased the services online and therefore at a 'distance' and am therefore entitled to cancel within 14 days of instructing them
3. Unfair Terms in Consumer Contracts Regulations 1999 as although they state in their contract "In the event that we have made your advert live by advertising in on www.purplebricks.com, www.rightmove.com or www.zoopla.co.uk we will for the purposes of the regulations have provided you an advertising service and as such you will not be entitled to a refund" the costs they will have incurred will not amount to £798!
Any help and advice will be much appreciated!
