From Arvarto:
We advise our clients will accept £1300 in settlement of this account. Please contact us by return if acceptable. We also advise that any settlements paid will mark your credit file as partially satisfied, however we do not anticipate this causing any detrimental effect as this will still show to future creditors that further payments are not expected. We will also close the account and not pursue any further payment
Is this enough do you think?
PS its off my credit file now
LINK financial sent me a reconstituted CCA from Barclaycard
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so also a quick update on other debts, The Intrum debt for Tesco I settled at 20% full and final, The Barclays overdraft collected by Arvato I have agreed a just below 40% settlement. This money is coming from a family member who wishes to help me.Originally posted by Marty2.8 View Post- Barclaycard credit card
- 10/1999
- Balance is £11000
- Last full payment years ago
- Paying a nominal amount amount after doing financial summary
- Default date 12/2015
- Link own this.
- Coop bank credit card
- 1/2003
- Balance is £2800
- Last full payment years ago
- Paying a nominal amount amount after doing financial summary
- Default date 10/2016
- Link own this.
- MBNA bank credit card
- 6/2007
- Balance is £9000
- Last full payment years ago
- Paying a nominal amount amount after doing financial summary
- Default date 1/2016
- PRA own this.
- Santendar credit card
- 4/2011
- Balance is £3000
- Last full payment years ago
- Paying a nominal amount amount after doing financial summary
- Default date 12/2015
- Wescot collect for Santendar
- Tesco credit card
- 8/2012
- Balance is £3000
- Last full payment years ago
- Paying a nominal amount amount after doing financial summary
- Default date 9/2015
- Barclays Overdraft
- 1/1995
- Balance is £3000
- Last full payment years ago
- Paying a nominal amount amount after doing financial summary
- Default date 10/2015
I will post the email from Arvato just to make sure you all agree the wording
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Sorry Celestine said thisOriginally posted by Celestine View Post
I would write back thanking them for confirming that the 'document supplied on xx/xx/xx is the only document Santander is able to supply under your CCA request. Given that this document is illegible, this document does not comply with s.77-79 CCA and renders the account unenforceable until a legible agreement can be located and supplied. Is this the account with 3k outstanding? How much have you paid of the debt? Bearing in mind they would only get about 10% if they sold the account to a debt purchase company, it may be an opportunity to settle this account or cease payments if they continue to be unable to provide the agreement. It's a slightly unusual situation because most defaulted accounts get sold on by now.
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this one is actually off my credit file as well...Originally posted by MIKE770 View Postcollection activity for a while begging letters then they go away for 5 years then hope you panic just before statute barred, look around site, no matter what you do the record on credit agencies stay on there for 5/6 years and will not go away! if you want to give some money give it to charity not a company who buy for pennies and sit in bahamas laughing at you??
seriously think straight but at the end of the day it is up to you, many of Us miss the weekly monthly hello how are you? pay us now. (cost them monies hence they stop)
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collection activity for a while begging letters then they go away for 5 years then hope you panic just before statute barred, look around site, no matter what you do the record on credit agencies stay on there for 5/6 years and will not go away! if you want to give some money give it to charity not a company who buy for pennies and sit in bahamas laughing at you??
seriously think straight but at the end of the day it is up to you, many of Us miss the weekly monthly hello how are you? pay us now. (cost them monies hence they stop)Last edited by MIKE770; 8th February 2022, 10:28:AM.
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so given that Celestine said this , would you now perhaps reply saying something like given that they cannot produce a legible copy, I will offer say 15%Originally posted by Marty2.8 View PostThanks again for everyone's help
What do you think about that approach?
i still find it odd that neither Wescot or Santander are now saying that yes its unenforceable, I thought they they HAD to acknowledge that it was UE but then could still ask for the money.
I dont really want to just leave it, they have already said they will recommence collection activity.
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me personally and many thousands more at this stage would not tell them, they know the rules, they hope you do not
- 1 thank
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If your minded to do that, do so. You don't want to keep thinking about doing it.Originally posted by Marty2.8 View PostOkay, I will see what happens next, There is a date of the emd of this month, so Im guessing they will try to resume collections. I am tempted to resend the letter about the legible copy, and say this hasnt been answered?
Thanks
Matt
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Okay, I will see what happens next, There is a date of the emd of this month, so Im guessing they will try to resume collections. I am tempted to resend the letter about the legible copy, and say this hasnt been answered?
Thanks
Matt
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You've written to them, regards the 'illegible' copy, I'm not sure further correspondence is needed. I think you are looking for 'finality' on the matter, but this is a bit of a 'curate's egg', the good bit is that they don't seem to have a legible copy, the bad bit is there is no 'finality', it's something that just needs 'watching'.Originally posted by Marty2.8 View Post
So are they just flanneling? They must not have a legible copy then.
Im not sure what to write back? Surely it IS a "mistake on their part" if they cannot produce relevant documents when asked to
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So are they just flanneling? They must not have a legible copy then.Originally posted by echat11 View PostEven if the debt is 'unenforceable' through the courts, Santander and their collections agents can still continue to try to collect the monies they state you owe. Santander has stated exactly that in their letter.
Your position is that they need to provide a legible copy. Until they do you aren't required to 'play ball', make payments, arrange a plan etc.
What you've asked from them is a 'legible' copy, fairly straight forward request.
Celestine
Im not sure what to write back? Surely it IS a "mistake on their part" if they cannot produce relevant documents when asked to
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Even if the debt is 'unenforceable' through the courts, Santander and their collections agents can still continue to try to collect the monies they state you owe. Santander has stated exactly that in their letter.
Your position is that they need to provide a legible copy. Until they do you aren't required to 'play ball', make payments, arrange a plan etc.
What you've asked from them is a 'legible' copy, fairly straight forward request.
Celestine
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Hi, so my dispute with Wescot acting for Santander continues. I wrote asking for a legible copy and have had this reply.
2 letters one from Wescot the other from Santander Complaints team.
Wescot say:
We refer to your recent communication querying the balance owed
Having contacted our client they have enclosed the copy of the Final Responce Letter
(the rest of their letter says account is on hold till 23/2/22 and then collection activity will resume.
Santander say:
Thank you for contacting wescot and telling them your concerns, as this relates to a Santander account they have forwarded details of your complaint to us to review, I am sorry you felt unhappy
Im sorry you felt you needed to contact us about the outstanding balance on your Everyday credit card. You believe the debt is unenforceable until a legible agreement can be located and supplied.
While I appreciate the problem this situation has caused you, my investigations have shown that this wasnt due to a mistake on our part. This is because having liaised with our Collections and Recoveries dept, it has been confirmed you are liable for the account and we will continue our process to collect as normal.
To explain this further , the Everyday credit card was opened on 6 April 2011 and by completing the application, you have agreed to the terms and conditions of the account. As a customer you have a duty to comply with the terms and conditions of the account including the payment of any outstanding sums and accrued interest.You are obliged to fulfill these conditions
Hopefully you agree to the outcome but if not you have the right to refer your complaint to the Financial Ombudsman free of charge but you must do within 6 months of the date of this letter.
If you dont refer your complaint in time the Ombudsmen wont have our permission to consider your complaint and will only be able to do so in very limited circumstances
(the rest is just blurb about how to contact them if you have anything to ask)
So what do I do now? I have not had another copy apart from the original illegible one.
I await your advice everyone...
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Make sure you get Proof of Postage -Originally posted by Marty2.8 View PostHi, I have only sent them CCA requests, whats the procedure for a SAR please?
https://legalbeagles.info/library/gu...ccess-request/
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