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Hot tub

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  • #1

    Hot tub

    Hi I bought a hot tub off amazon,in September 2019. I didn’t use it till April 2020,I had to return the heater as it stopped working after a few months. They wouldn’t pay for postage and packaging as they said it was over 6 months old,I delivered it to there company and they told me it would take up to 6 weeks to fix. It has arrived back today,I have set it all up to find the heater is still not heating up the hot tub. What is my rights on getting a full refund as I’m not happy with the service they have provided or what can I do about this?
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