Good afternoon,
I have recently requested to terminate (voluntary terminate) my contract after paying over 50% of the finance outstanding on my car.
I have had the car for 3 out of the 4 years and had no issues with the car.
Unfortunately, my car was keyed (along with a number of other cars) whilst parked one day.
I paid to have the key mark removed (most of it was) and also paid for 2 alloys to be refurbished before handing the vehicle back.
I have since received a bill from the finance company stating I owe £735. This is split into two parts, £515 and £220. They have claimed that the £515 is to replace all of the alloys and the minor scratch. They have then added that the £220 is for a shortfall. However, I have paid over half of my agreement. Therefore, I don’t understand how I can have a shortfall.
I was wondering if someone could provide me with some guidance or support regarding this.
Any help would be appreciated.
I have recently requested to terminate (voluntary terminate) my contract after paying over 50% of the finance outstanding on my car.
I have had the car for 3 out of the 4 years and had no issues with the car.
Unfortunately, my car was keyed (along with a number of other cars) whilst parked one day.
I paid to have the key mark removed (most of it was) and also paid for 2 alloys to be refurbished before handing the vehicle back.
I have since received a bill from the finance company stating I owe £735. This is split into two parts, £515 and £220. They have claimed that the £515 is to replace all of the alloys and the minor scratch. They have then added that the £220 is for a shortfall. However, I have paid over half of my agreement. Therefore, I don’t understand how I can have a shortfall.
I was wondering if someone could provide me with some guidance or support regarding this.
Any help would be appreciated.