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Hi all,
I'm new to the forum and have just helped my partner VT with BMWFS , who then produced an excess mileage charge invoice for £1500 after VT was confirmed. We replied with a detailed letter based on information gleaned on this very helpful forum , that excess mileage charges are not applicable . They have sent a reply 'disagreeing' with our letter , quoting section 99 (2) of the Act which seems like a common trick finance companies use , i.e ' Section 99( 2) provides that termination of an agreement by a customer by way of VT does not affect any liability under the agreement which has accrued before termination'. They also quoted section 173 of the Act which I have not come across before , i.e. 'The Act does not preclude us from having our own Terms and Conditions' . The gist of their argument is that excess mileage charges are accrued 'pre termination' . They are also threatening to 'accurately report any amounts outstanding on the agreement for more than 28 days'.
Any advice on what to do next would be gratefully received.
I'm new to the forum and have just helped my partner VT with BMWFS , who then produced an excess mileage charge invoice for £1500 after VT was confirmed. We replied with a detailed letter based on information gleaned on this very helpful forum , that excess mileage charges are not applicable . They have sent a reply 'disagreeing' with our letter , quoting section 99 (2) of the Act which seems like a common trick finance companies use , i.e ' Section 99( 2) provides that termination of an agreement by a customer by way of VT does not affect any liability under the agreement which has accrued before termination'. They also quoted section 173 of the Act which I have not come across before , i.e. 'The Act does not preclude us from having our own Terms and Conditions' . The gist of their argument is that excess mileage charges are accrued 'pre termination' . They are also threatening to 'accurately report any amounts outstanding on the agreement for more than 28 days'.
Any advice on what to do next would be gratefully received.
