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  • Hi again

    Voluntary Termination PCP contract on car finance. All paid up vehicle returned letters to say that nothing owing.
    Then get lett​​​​​er from arrears department stating full outstanding balance owing plus two months arrears. Contacted firm verbally told nothing to worry about its what they do until vehicles is auctioned the outstanding balance is still set against my agreement number and name.
    Please advise as I am worried so k and don't know which is the legally correct position and where I stand financially and legally.
    Thank yo u
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