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In 2006 I was contacted by the CSA stating that I owed £37'500 in arrears and that they would be taking 40% of my wages through a DEO. After speaking to the CSA about this matter I was advised to arrange a maintenance agreement with the mother, and as long as I stick to the agreement for 6 years then the arrears would be erased. The Parent in care contacted the CSA to confirm our arrangement, and instructed them to ''close the case and that she didn't want the arrears collecting''.
I was informed by the CSA that I did not need to get this agreement in writing as it would be wiped off the system after the 6 year timescale.
I organised such an agreement and agreed to pay £250 every month until the child was 18 years old, which I did. This agreement ended in July 2014 (8 years of payment).
In August 2014 the parent in care, then contacted the CSA to have them re-open the case and collect the arrears!
I obviousley complained to the Independent Case Examiner who has taken over 2 years to respond back to me, to which I have now received their response, which is that although they had made mistakes with the administration of my case, they are prepared to offer me £100 compensation but the arrears still stand.
Part of the findings, proved that they wrote to the parent in care after the private agreement was made, confirming that she could re-open the case and collect the arrears at any time. They didn't write to myself, as I had already had confirmation on the telephone that this couldn't happen.
The case has now been moved to the CMS who are now seeking to collect this amount over the next 2 years.
I will now be writing to the Parliamentary Ombudsman to escalate this matter.
Is there anybody out there who has had a similar problem, or could advise me on how to fight this unjust case?
please help
Thank you for reading
I was informed by the CSA that I did not need to get this agreement in writing as it would be wiped off the system after the 6 year timescale.
I organised such an agreement and agreed to pay £250 every month until the child was 18 years old, which I did. This agreement ended in July 2014 (8 years of payment).
In August 2014 the parent in care, then contacted the CSA to have them re-open the case and collect the arrears!
I obviousley complained to the Independent Case Examiner who has taken over 2 years to respond back to me, to which I have now received their response, which is that although they had made mistakes with the administration of my case, they are prepared to offer me £100 compensation but the arrears still stand.
Part of the findings, proved that they wrote to the parent in care after the private agreement was made, confirming that she could re-open the case and collect the arrears at any time. They didn't write to myself, as I had already had confirmation on the telephone that this couldn't happen.
The case has now been moved to the CMS who are now seeking to collect this amount over the next 2 years.
I will now be writing to the Parliamentary Ombudsman to escalate this matter.
Is there anybody out there who has had a similar problem, or could advise me on how to fight this unjust case?
please help
Thank you for reading
