Hi guys
so i have sent off my letter to VT my fiat, ive now receieved a reply via email which says:
''Hi there Miss Yates,
Further to your letter to terminate your contract, I can confirm that you’re eligible to voluntary terminate and the information is attached for your reference. The half total amount payable has been met and you have no value added products.
If you would like to proceed, please confirm by phone or return email. We will then log your intention which will become irreversible in 24 hours. An email will be sent to you up to 5 working days later to confirm the voluntary termination has been processed including the next steps moving forward.
If you have any queries please ask''
I have read on the forums not to sign and return any packs, so me replying to this e-mail would be fine?
Also they want to charge me £70 to pick up the car, but i have seen the template for the letter that i can use for that.
Thanks
so i have sent off my letter to VT my fiat, ive now receieved a reply via email which says:
''Hi there Miss Yates,
Further to your letter to terminate your contract, I can confirm that you’re eligible to voluntary terminate and the information is attached for your reference. The half total amount payable has been met and you have no value added products.
If you would like to proceed, please confirm by phone or return email. We will then log your intention which will become irreversible in 24 hours. An email will be sent to you up to 5 working days later to confirm the voluntary termination has been processed including the next steps moving forward.
If you have any queries please ask''
I have read on the forums not to sign and return any packs, so me replying to this e-mail would be fine?
Also they want to charge me £70 to pick up the car, but i have seen the template for the letter that i can use for that.
Thanks