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Aviva to axe 1,800 at Norwich Union

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  • Aviva to axe 1,800 at Norwich Union

    LONDON (ShareCast) - As many as 1,800 staff at insurer Norwich Union are to lose their jobs by 2010 as the firm's parent Aviva (LSE: AV.L - news)sets about restructuring its insurance operations.
    "After a number of mergers and acquisitions, NUI's (Norwich Union Insurance) operations function has become complex, with too many products, processes, systems and locations," it said today.
    Over the next two years the firm will move a number of offices to seven new centres of excellence based in Norwich, Perth, Bishopbriggs, Stretford, Manchester (MNCS.OB - news) , Leicester and Southend.
    Of the 52 Norwich Union offices currently operating, 22 will be affected by the changes, with Glasgow, Liverpool, Leeds, Bristol and Birmingham among those losing their operations functions.
    "We want to deliver excellent, consistent and reliable customer service with market leading efficiency," said chief executive of Norwich Union Insurance, Igal Mayer.
    "To achieve this we will need to fundamentally simplify our business, consolidating our expertise into seven insurance centres of the future in the UK."
    Between 1,500 and 1,800 redundancies are predicted by the end of 2010.

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