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FCA fines CT Capital Ltd for failures related to PPI complaint handling

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  • FCA fines CT Capital Ltd for failures related to PPI complaint handling

    The Financial Conduct Authority (FCA) has today fined CT Capital Ltd (CT Capital) £2,360,900 for serious failings in its historic Payment Protection Insurance (PPI) complaint handling processes. Between May 2011 and November 2013, during which time it handled 6,669 PPI complaints, CT Capital failed to put in place complaint handling…
    Read More -> FCA fines CT Capital Ltd for failures related to PPI complaint handling


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