FOS says PPI complaints jumped 11% in Q3:
10 November 2010
Payment Protection Insurance continues to top the financial Ombudsman's product complaints list, attracting 11% more claims in the three months to 30 September versus the previous quarter.
PPI gripes made up 45% of the FOS' workload in Q3, up from 34% in the previous quarter.
ombudsman focus: ombudsman focus: (second) quarterly account
what consumers complained about to the ombudsman service in July, August and September 2010
10 November 2010
Payment Protection Insurance continues to top the financial Ombudsman's product complaints list, attracting 11% more claims in the three months to 30 September versus the previous quarter.
PPI gripes made up 45% of the FOS' workload in Q3, up from 34% in the previous quarter.
ombudsman focus: ombudsman focus: (second) quarterly account
what consumers complained about to the ombudsman service in July, August and September 2010
- table downloads in PDF format – showing comparative figures for the first and second quarters of 2010/2011 (compared with the full year 2009/2010)