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Social tariffs and products currently on offer from suppliers
Published 06/05/2008 13:50 | Updated 06/07/2011 01:32
Social products and tariffs currently on offer from suppliers
Below is a description of the range of social products currently available.
Please note: The social tariffs below are offered thanks to a voluntary agreement. This is being replaced by a compulsory Warm Home Discount which will be phased in over the next four years. During this time some of the existing social tariffs will be phased out.
British Gas - Essentials Combined
British Gas' essentials tariff now includes three different packages to assist specific customer groups.
The Social Tariff version called Essentials Combined is aimed at vulnerable and low income consumers.
Key features of the package include:
Equivalent to lowest online tariff - Websaver (latest version)
Energy efficiency advice and benefits check offered
To be eligible consumers must have a house hold income of less than £15,600 per year and be in receipt of means tested benefits, plus meet one of the following criteria
be on Disability Living Allowance or
Attendance Allowance or
be over 70 (in receipt of Pension credit) or
suffer from a chronic illness
All consumers who were on the original Essentials tariff have been transferred to the Essentials Combined social tariff.
To find out more about the Essentials Combined Tariff call 0800 072 5230 (pre-payment consumers should call 0800 294 8604).
Also remember that British Gas consumers may be eligible for a grant from the British Gas Energy Trust to reduce or clear gas and electricity debt and help with other essential bills and costs. To find out more about the trust fund call 01733 421 060.
(Information confirmed up to date as of 6th April 2011)
EDF Energy - Energy Assist
Energy Assist is a social product offered by EDF Energy.
Its key features are:
Eligible consumers regardless of payment method are charged on the same tariff as direct debit customers, plus there is an annual discount of £75 for dual fuel customers (pro-rata for single fuel customers)
free energy efficiency advice
free or discounted energy efficiency measures
benefits entitlement check
To qualify it is necessary to be a customer of EDF Energy and either:
spend more than 10% of their income on household energy costs each year, or
be in receipt of Income Support and/or receive Pension Credit benefits
Consumers who were signed up to the original Energy Assist package will have been transferred to the new tariff.
Electricity prepayment customers are now able to pay the Energy Assist tariff price using their meter, rather than recieving a rebate, however prepayment gas consumers will continue to be sent rebates.
For further information on availability and eligibility criteria, please contact the EDF Energy Priority Services Team on 0800 269 450.
EDF also operate an Energy Trust fund for current EDF customers, and this is available to clear gas or electricity debt, or help with other essential bills and costs. The EDF Energy Trust can be contacted on 01733 421 060.
(Information confirmed up to date as of 6th April 2011)
E.ON - WarmAssist social product
Up to 15% discount on standard electricity and gas prices
Personalised Energy Efficiency Advice
Free energy efficiency measures
Benefits entitlement check
To qualify you must be over 60 and meet one of the following criteria:
be in receipt of pension credit, or
be in receipt of disability living allowance, or
be in receipt of attendance allowance, or
have high energy consumption due to a medical condition (which is at Eon's discretion)
For more information about Warm Assist call 0800 404 6287.
(Information confirmed up to date as of 6th April 2011)
npower - Spreading Warmth Tariff
The Spreading Warmth Tariff is npower's social tariff and is their cheapest tariff regardless of payment method.
The tariff offers average annual savings compared to their standard prices of over 20% (based on a consumer who has dual fuel and pays by cash, cheque or via a prepayment meter).
To be eligible a consumer must have an annual income of under £13,500 and someone in the household who is either:
60 or over, or
disabled, or
chronically sick, or
a child under 16
For more information regarding the Spreading Warmth tariff call 0808 172 6999.
npower also have an Energy Trust fund available for current customers. Consumers are required to pay for all energy consumption for a period of six months before the award is applied to the account so some or all of the debt is written off. As well as helping with domestic energy debt it could also be used to help clear other priority debts and purchase essential household items.
For more information regarding the energy trust scheme call 01733 421 060.
(Information confirmed up to date as of 6th April 2011)
Scottish Power - Fresh Start
Fresh Start was a social tariff offerred by Scottish Power. This has been closed to new applicants as of the 6th April 2011 due to the introduction of the new Warm Home Discount. Existing Fresh Start customers will be allowed to remain on this tariff for the time being.
(Information confirmed on the 6th April 2011)
Scottish and Southern Energy - Energyplus Care
Energyplus Care is the social tariff offerred by Scottish and Southern Energy. (you may know this company better by the names Southern Electric, Scottish Hydro Electric, or SWALEC).
Key features include:
Minimum 20% reduction on cheapest tariff in that geographical area
Free energy efficiency advice
Free energy efficiency measures (can range from low energy light bulbs to a free fridge or a discounted fridge/freezer)
Free benefit entitlement check
You may qualify for Energyplus Care if you spend over 20% of your income on energy bills. To qualify you also must complete a questionnaire which is carried out over the phone or in person. The key categories are as follows:
Your total household income including any benefits recieved
Your home and how energy-efficient it is
Your annual fuel costs
Other additional support needs
For more information you can contact SSE about the Energyplus Care on 0800 300 111.
(Information confirmed up to date as of 6th April 2011)
Social tariffs and products currently on offer from suppliers
Published 06/05/2008 13:50 | Updated 06/07/2011 01:32
Social products and tariffs currently on offer from suppliers
Below is a description of the range of social products currently available.
Please note: The social tariffs below are offered thanks to a voluntary agreement. This is being replaced by a compulsory Warm Home Discount which will be phased in over the next four years. During this time some of the existing social tariffs will be phased out.
British Gas - Essentials Combined
British Gas' essentials tariff now includes three different packages to assist specific customer groups.
The Social Tariff version called Essentials Combined is aimed at vulnerable and low income consumers.
Key features of the package include:
Equivalent to lowest online tariff - Websaver (latest version)
Energy efficiency advice and benefits check offered
To be eligible consumers must have a house hold income of less than £15,600 per year and be in receipt of means tested benefits, plus meet one of the following criteria
be on Disability Living Allowance or
Attendance Allowance or
be over 70 (in receipt of Pension credit) or
suffer from a chronic illness
All consumers who were on the original Essentials tariff have been transferred to the Essentials Combined social tariff.
To find out more about the Essentials Combined Tariff call 0800 072 5230 (pre-payment consumers should call 0800 294 8604).
Also remember that British Gas consumers may be eligible for a grant from the British Gas Energy Trust to reduce or clear gas and electricity debt and help with other essential bills and costs. To find out more about the trust fund call 01733 421 060.
(Information confirmed up to date as of 6th April 2011)
EDF Energy - Energy Assist
Energy Assist is a social product offered by EDF Energy.
Its key features are:
Eligible consumers regardless of payment method are charged on the same tariff as direct debit customers, plus there is an annual discount of £75 for dual fuel customers (pro-rata for single fuel customers)
free energy efficiency advice
free or discounted energy efficiency measures
benefits entitlement check
To qualify it is necessary to be a customer of EDF Energy and either:
spend more than 10% of their income on household energy costs each year, or
be in receipt of Income Support and/or receive Pension Credit benefits
Consumers who were signed up to the original Energy Assist package will have been transferred to the new tariff.
Electricity prepayment customers are now able to pay the Energy Assist tariff price using their meter, rather than recieving a rebate, however prepayment gas consumers will continue to be sent rebates.
For further information on availability and eligibility criteria, please contact the EDF Energy Priority Services Team on 0800 269 450.
EDF also operate an Energy Trust fund for current EDF customers, and this is available to clear gas or electricity debt, or help with other essential bills and costs. The EDF Energy Trust can be contacted on 01733 421 060.
(Information confirmed up to date as of 6th April 2011)
E.ON - WarmAssist social product
Up to 15% discount on standard electricity and gas prices
Personalised Energy Efficiency Advice
Free energy efficiency measures
Benefits entitlement check
To qualify you must be over 60 and meet one of the following criteria:
be in receipt of pension credit, or
be in receipt of disability living allowance, or
be in receipt of attendance allowance, or
have high energy consumption due to a medical condition (which is at Eon's discretion)
For more information about Warm Assist call 0800 404 6287.
(Information confirmed up to date as of 6th April 2011)
npower - Spreading Warmth Tariff
The Spreading Warmth Tariff is npower's social tariff and is their cheapest tariff regardless of payment method.
The tariff offers average annual savings compared to their standard prices of over 20% (based on a consumer who has dual fuel and pays by cash, cheque or via a prepayment meter).
To be eligible a consumer must have an annual income of under £13,500 and someone in the household who is either:
60 or over, or
disabled, or
chronically sick, or
a child under 16
For more information regarding the Spreading Warmth tariff call 0808 172 6999.
npower also have an Energy Trust fund available for current customers. Consumers are required to pay for all energy consumption for a period of six months before the award is applied to the account so some or all of the debt is written off. As well as helping with domestic energy debt it could also be used to help clear other priority debts and purchase essential household items.
For more information regarding the energy trust scheme call 01733 421 060.
(Information confirmed up to date as of 6th April 2011)
Scottish Power - Fresh Start
Fresh Start was a social tariff offerred by Scottish Power. This has been closed to new applicants as of the 6th April 2011 due to the introduction of the new Warm Home Discount. Existing Fresh Start customers will be allowed to remain on this tariff for the time being.
(Information confirmed on the 6th April 2011)
Scottish and Southern Energy - Energyplus Care
Energyplus Care is the social tariff offerred by Scottish and Southern Energy. (you may know this company better by the names Southern Electric, Scottish Hydro Electric, or SWALEC).
Key features include:
Minimum 20% reduction on cheapest tariff in that geographical area
Free energy efficiency advice
Free energy efficiency measures (can range from low energy light bulbs to a free fridge or a discounted fridge/freezer)
Free benefit entitlement check
You may qualify for Energyplus Care if you spend over 20% of your income on energy bills. To qualify you also must complete a questionnaire which is carried out over the phone or in person. The key categories are as follows:
Your total household income including any benefits recieved
Your home and how energy-efficient it is
Your annual fuel costs
Other additional support needs
For more information you can contact SSE about the Energyplus Care on 0800 300 111.
(Information confirmed up to date as of 6th April 2011)
Social tariffs and products currently on offer from suppliers
