Transcom

[EoghanMC]

Hi, I have a debt with eBay, and am saving the money to pay it. But eBay being eBay have suspended my account, and today I received a letter from Transcom notifying me that they are supposedly collecting mt debt on behalf of eBay. I contacted eBay support and they said my details were forwarded on to another company. I got a call from transcom and then told the operator I will pay in full on Saturday. However on the eBay forums someone told me to tell them this before I pay
"When you pay Transcom, you need to make sure they will mark your credit rating as the debt being paid in Full and finalicon settlement - get that in writing before you pay."
Can anyone tell me what this means and when I should contact them saying this