Hi All,
A ticket has been received from private parking company - see context below.
1) This parking place only allows mobile payment.
2) When arrived and parked I thought the payment had gone through but it did not.
3) The tickets was given at 15:54 - as soon as i realised payment did not go through I made the parking payment at 16:47 for the time needed.
4) So essentially from 15:54 til 16:47 (53 minutes) there was no payment.
See appeal context below:
1) "Email 1 (Me)- Appeal Sent.PNG" - shows the appeal sent via email
2) "Email 2 (PPS) - Appeal response.PNG" - Shows the response - which they didn't allow to process the appeal since i did not mention who the driver was (does not say anywhere on the notice to the driver)
3) "Email 3 (Me) - Response.PNG" - my response to them rejecting the appeal
4) "Email 4 (PPS) - Rejection.PNG" - their final rejection email with the attachments: "Appeal Rejection.pdf" | "Provided Parking Sign.jpg" | "Online Booking Confirmation 16.47 til 20.47.png" | "Online Booking Confirmation 20.50 til 21.30.png"
Additional Attachments:
- "Notice to the Driver.jpg" - Unfortunately the only picture i have. I managed to lose it, if it turns up i will re upload.
- "Sign.jpg" - Image of the sign on site
Just looking to see if there are any requirements they have not followed that could help if i did a POPLA appeal.
Thanks!
A ticket has been received from private parking company - see context below.
1) This parking place only allows mobile payment.
2) When arrived and parked I thought the payment had gone through but it did not.
3) The tickets was given at 15:54 - as soon as i realised payment did not go through I made the parking payment at 16:47 for the time needed.
4) So essentially from 15:54 til 16:47 (53 minutes) there was no payment.
See appeal context below:
1) "Email 1 (Me)- Appeal Sent.PNG" - shows the appeal sent via email
2) "Email 2 (PPS) - Appeal response.PNG" - Shows the response - which they didn't allow to process the appeal since i did not mention who the driver was (does not say anywhere on the notice to the driver)
3) "Email 3 (Me) - Response.PNG" - my response to them rejecting the appeal
4) "Email 4 (PPS) - Rejection.PNG" - their final rejection email with the attachments: "Appeal Rejection.pdf" | "Provided Parking Sign.jpg" | "Online Booking Confirmation 16.47 til 20.47.png" | "Online Booking Confirmation 20.50 til 21.30.png"
Additional Attachments:
- "Notice to the Driver.jpg" - Unfortunately the only picture i have. I managed to lose it, if it turns up i will re upload.
- "Sign.jpg" - Image of the sign on site
Just looking to see if there are any requirements they have not followed that could help if i did a POPLA appeal.
Thanks!
