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Private Parking Solutions

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  • Private Parking Solutions

    Hi All,

    A ticket has been received from private parking company - see context below.

    1) This parking place only allows mobile payment.
    2) When arrived and parked I thought the payment had gone through but it did not.
    3) The tickets was given at 15:54 - as soon as i realised payment did not go through I made the parking payment at 16:47 for the time needed.
    4) So essentially from 15:54 til 16:47 (53 minutes) there was no payment.

    See appeal context below:

    1) "Email 1 (Me)- Appeal Sent.PNG" - shows the appeal sent via email
    2) "Email 2 (PPS) - Appeal response.PNG" - Shows the response - which they didn't allow to process the appeal since i did not mention who the driver was (does not say anywhere on the notice to the driver)
    3) "Email 3 (Me) - Response.PNG" - my response to them rejecting the appeal
    4) "Email 4 (PPS) - Rejection.PNG" - their final rejection email with the attachments: "Appeal Rejection.pdf" | "Provided Parking Sign.jpg" | "Online Booking Confirmation 16.47 til 20.47.png" | "Online Booking Confirmation 20.50 til 21.30.png"

    Additional Attachments:
    - "Notice to the Driver.jpg" - Unfortunately the only picture i have. I managed to lose it, if it turns up i will re upload.
    - "Sign.jpg" - Image of the sign on site

    Just looking to see if there are any requirements they have not followed that could help if i did a POPLA appeal.

    Thanks!
    Attached Files
    Tags: None

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