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I know there have been several similar posts so apologies for starting a new thread.
I have VT’d my Audi after 4 years as it was nearing the end of its lease and I am moving away with no need for a car. I went over the mileage agreed and have now been charged heavily for the excess mileage.
my car was purchased under a hire purchase agreement and I am of the understanding that there are no charges that can be claimed for excess mileage on hire purchase
VWFS have disagreed and said that I will need to pay the amount they are asking for.
any help from similar situations would be much appreciated.
I initially wrote to them to dispute these charges, mentioning sections 99 and 100, part 1 and 4, of the consumer credit act 1974, citing the similar case of Mercedes Benz versus Cahalane Feb 2018.
they then replied stating that clause 11 is worded to ensure that liability for the excess mileage occurs prior to termination and therefore I remain fully liable for any excess mileage charges.
I would like to go to the ombudsman to take this further, but am concerned that VWFS will not give me enough time to do this.
I have VT’d my Audi after 4 years as it was nearing the end of its lease and I am moving away with no need for a car. I went over the mileage agreed and have now been charged heavily for the excess mileage.
my car was purchased under a hire purchase agreement and I am of the understanding that there are no charges that can be claimed for excess mileage on hire purchase
VWFS have disagreed and said that I will need to pay the amount they are asking for.
any help from similar situations would be much appreciated.
I initially wrote to them to dispute these charges, mentioning sections 99 and 100, part 1 and 4, of the consumer credit act 1974, citing the similar case of Mercedes Benz versus Cahalane Feb 2018.
they then replied stating that clause 11 is worded to ensure that liability for the excess mileage occurs prior to termination and therefore I remain fully liable for any excess mileage charges.
I would like to go to the ombudsman to take this further, but am concerned that VWFS will not give me enough time to do this.
