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How long to give before asking for a refund legally

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  • #1

    How long to give before asking for a refund legally

    I bought an item from a company in Wales for £3900 and £300 delivery with at delivery time estimate of 2 to 3 week, at week two I messaged and asked for an update and was told they have no idea as they are very busy at the moment but they would keep me informed. Today is the day I should have at the latest received it, no update from them or any correspondance.
    Question is when can I ask for a refund legally?
    Last edited by Stu; 3rd June 2020, 09:51:AM.
    Tags: None
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