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In brief.....had letters from Phillips and Cohen stating they were acting on behalf of CABOT regarding two debts relating to a relatives recent death. They were sent a CCA request together with the required 2 postal orders asking for proof of those debts as there is no relevant paperwork with the deceased estate. They have just returned the letter and postal orders together with a letter stating the account numbers and saying that the request needs to be sent by the estate to CABOT. Meanwhile CABOT are still also sending letters regarding these debts. It seems to be ping-pong with these people and putting the onus on the estate to send to whoever the original creditor may be.
If Phillips and Cohen are acting for CABOT (and letters received state this), then surely the onus is on them to sort the CCA request, or at least pass it to CABOT. They have the account numbers so this seems a nice way of getting out of their responsibilities.
Would the estate be correct in re-sending the request to Phillips and Cohen and insisting THEY resolve the matter.
Thanks in advance for any advice...this is quite urgent as Philips and Cohen and CABOT are both still chasing the alleged debts.
If Phillips and Cohen are acting for CABOT (and letters received state this), then surely the onus is on them to sort the CCA request, or at least pass it to CABOT. They have the account numbers so this seems a nice way of getting out of their responsibilities.
Would the estate be correct in re-sending the request to Phillips and Cohen and insisting THEY resolve the matter.
Thanks in advance for any advice...this is quite urgent as Philips and Cohen and CABOT are both still chasing the alleged debts.
