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Overlimit Fees - Barclaycard formerly Egg

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  • Overlimit Fees - Barclaycard formerly Egg

    I had an Egg card which is now a Barclaycard. Previously I tried to claim late payment charges and overlimit charges via FOS to be told that Egg had proved that their charges were costed correctly etc etc. Again this charge by Barclaycard has been refused on the same grounds. However, I am questioning the nature of the overlimit charge - this is an online account paid off in full at the end of the month. At the time of a cardholder present transaction I have no knowledge of what the balance os actually is at that precise moment and I do not get any message to say that I am approaching my credit limit etc. However, with any other credit card if I was making a transaction which would exceed my credit limit then the transaction is simply not authorised and I am immediately alerted. So it seems that Barclaycard have continued the Egg practice of using the overlimit charge as an easy way of increasing revenue

    I assume that my only option is court claim - wondered if anyone else had gone this route for the Egg charges with any success and what POC they had used. Do I do this in the name of Egg for Egg charges or Barclaycard for the whole lot given that they would appear to be operating the same terms as Egg?
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  • #2
    Re: Overlimit Fees - Barclaycard formerly Egg

    Sadly I fear you'll be wasting your money. It is your responsibility to ensure you do not go over your limit. Regardless of whether or not they, or others let you, you have to take responsibility for your own actions and finances.

    PersonallyI would put it down to a learning experience and be more careful in future.

    Sorry if this sounds harsh, but there's no easy way to say it really. :beagle:

    Comment


    • #3
      Re: Overlimit Fees - Barclaycard formerly Egg

      Originally posted by labman View Post
      Sadly I fear you'll be wasting your money. It is your responsibility to ensure you do not go over your limit. Regardless of whether or not they, or others let you, you have to take responsibility for your own actions and finances.

      PersonallyI would put it down to a learning experience and be more careful in future.

      Sorry if this sounds harsh, but there's no easy way to say it really. :beagle:
      As this is an online account things aren't always that straightforward unless you access account before making each transaction which isn't possible whilst standing in a shop

      I agree about personal responsibility but the fact remains that Barclaycard could do as other card providers do and simply not authorise the card which alerts to any problem which could be fraud or overlimit etc - they don't - just another money making tactic

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      • #4
        Re: Overlimit Fees - Barclaycard formerly Egg

        The fact also sadly remains that you are capable of keeping an eye on your own spending. I sympathise with your plight, but I don't think the authorities will at all.

        Comment

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