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Section 75, Item out of warranty

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  • Section 75, Item out of warranty

    Hi All,

    So I just need to check that I'm on the right track here.

    I bought a TV from AO in November 2017, it arrived in December 2017, so it's just outside it's 12 Month warranty with LG.

    It's an LG OLED, so it wasn't cheap 1500 to be precise, and it''s now suffering from horizontal banding, dark spots. This is sort of a known issue, I'm not the only person to have the exact fault.

    Now the TV was paid for using their finance provider v12 retail finance. So I believe I am still able to make a section 75 claim as if it was a credit card payment as the agreement is covered under the CCA 1979.

    I would expect AO to repair this , but as expected, they are dragging their heels. I have emailed them stating that under CRA 2015 I don't find it to be of 1) Satisfactory quality and 2) Be fit for purpose. And it's certainly not lasted what i would call a reasonable amount of time based on how much it gets used and it's age. 14 Months old!

    So would I have a claim under section 75? I think I may need to get an independent engineer to come out and do a report on the fault.
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  • #2
    I believe s75 CCA claims are for up to 6 years, per the Limitation Act 1980 s5.
    An Act to consolidate the Limitation Acts 1939 to 1980.

    This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

    You and I do not see things as they are. We see things as we are.
    Cohen, Herb

    There is danger when a man throws his tongue into high gear before he
    gets his brain a-going.
    Phelps, C. C.

    "They couldn't hit an elephant at this distance!"
    The last words of John Sedgwick


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