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Section 75, Item out of warranty

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  • cranky
    started a topic Section 75, Item out of warranty

    Section 75, Item out of warranty

    Hi All,

    So I just need to check that I'm on the right track here.

    I bought a TV from AO in November 2017, it arrived in December 2017, so it's just outside it's 12 Month warranty with LG.

    It's an LG OLED, so it wasn't cheap £1500 to be precise, and it''s now suffering from horizontal banding, dark spots. This is sort of a known issue, I'm not the only person to have the exact fault.

    Now the TV was paid for using their finance provider v12 retail finance. So I believe I am still able to make a section 75 claim as if it was a credit card payment as the agreement is covered under the CCA 1979.

    I would expect AO to repair this , but as expected, they are dragging their heels. I have emailed them stating that under CRA 2015 I don't find it to be of 1) Satisfactory quality and 2) Be fit for purpose. And it's certainly not lasted what i would call a reasonable amount of time based on how much it gets used and it's age. 14 Months old!

    So would I have a claim under section 75? I think I may need to get an independent engineer to come out and do a report on the fault.
    Tags: None

  • charitynjw
    replied
    I believe s75 CCA claims are for up to 6 years, per the Limitation Act 1980 s5.
    An Act to consolidate the Limitation Acts 1939 to 1980.

    Leave a comment:

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