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Can't receive my order

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  • Can't receive my order


    Does anyone know if I can cancel my order from Studio Catalogue?

    I ordered them for almost 1 week but I still don't receive my order.

    So let me know guys,

    Tags: None

  • #2
    Yes - if distance selling regulations apply


    • #3
      There are some sellers who do not want to cancel customer orders. But I saw on google that once the order is already submitted, you will not be able to change the details. Read here https://www.finance.co.uk/who-we-com...-24-catalogue/


      • #4
        Thanks, guys I really appreciate your reply


        • #5
          I had similar but witch Damart. Told on the phone I could not cancel as order was being prepared but I could always refuse delivery! Delivery via Hermes , who in our area use individuals with cars. In the end the item's were ok but if I did have to return would have to go to the post office and pay for postage! Seems Studio use a similar method, based in the same areas so possibly linked. Using Amazon from now on!
          Never give up, Never surrender.


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