• Welcome to the LegalBeagles Consumer and Legal Forum. Please register to get the most out of the forum. Registration is free and only needs a username and email address.
  • Please note that LegalBeagles is a public forum and the main areas are accessible to all, and as such, please take care your username or posts do not identify you. There is no need to post claim numbers, names or precise amounts to get support with your case. When uploading documents please ensure that you have properly redacted your personal details. Thank you.

FirstPlus to Elderbridge

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #31
    Can anybody help me out with the calculator please?

    Comment


    • #32
      Originally posted by Amethyst View Post
      Me too on the recalc btw - start the loan at 55k and start from beginning using your payments ( more coming off capital each payment so less interest etc ) You'll need to plug it all into a spreadsheet each time and use their interest rate changes as well while doing the calc to see what the difference might be.

      Were the calculations included in their final offer ?
      Did you receive a cheque for the £4K figure ?
      Did nothing in the Sar relate to the refund decision etc ?
      Okay, I've found a spreadsheet that works out what you advised to do Amethyst. It was on the "mortgage professor" website and works out variable rates.
      I only included all payments that I made and according to my figures I owe them £17,538 this is in contrast to the settlement figure they gave me off £32,516??????

      Elderbridge have another week to respond to my complaint that they gave me a refund and then put it back on the balance so I'll wait to see what they come back with.

      I can't believe that I am that far out with my figures.

      Comment


      • #33
        Originally posted by Gizler View Post

        Okay, I've found a spreadsheet that works out what you advised to do Amethyst. It was on the "mortgage professor" website and works out variable rates.
        I only included all payments that I made and according to my figures I owe them £17,538 this is in contrast to the settlement figure they gave me off £32,516??????

        Elderbridge have another week to respond to my complaint that they gave me a refund and then put it back on the balance so I'll wait to see what they come back with.

        I can't believe that I am that far out with my figures.
        Its called interest..........

        Comment


        • #34
          The spreadsheet worked all the interest out and even accounting for interest how do they get away with it?

          This surely is a financial conduct issue.

          Comment


          • #35
            Hi, I've attached the spreadsheet and hoping that someone with a bit of knowledge on these matters will be able to check and make sure that I've put the figures in correctly. I have done it up until my most recent payment. The actual balance is £15,778 and not the 17K I thought it was.

            I just want to ensure that while the figures may not be exact they are close. I want to be able to present it to Elderbridge without looking stupid as I'm prepared for them to come back with some clever answer.

            Please ignore the '$' as I lost the will to live trying to change them all to £ . It make no difference to the sums.

            I have only put in the payments that I have actually made. There are a few gaps due to some missed payments. Elderbridge payments to 1:08:2018.xls

            I have already uploaded the statement.

            Many thanks in advance.
            Attached Files

            Comment


            • #36
              Elderbridge hide charges and interest the statments say zero fos aware but say they can't make any decision as they don't know who is responsable when loan sold to Elderbridge !!Really seems pretty clear cut ..not treating customer fair ...not being clear and transparent .. bought loan responsabile for .. so are fos being bankrolled by Elderbridge ?? WHATS GOING ON !!! SO MANY BREECHES BUT FOS SAY THEY CAN'T MAKE A DECISION FARCE !!

              Comment


              • #37
                Heard back from Elderbridge who have knocked back my complaint on the grounds that, " 'part' of what I'm complaining about happened more thank six years ago and I'm complaining three years after I realised (or should have realised) there was a problem".

                They go on to say that if fos agrees with them regarding this time limit thing then they will refuse permission to FOS consider my complaint and FOS will only be able to consider the complaint in "very limited circumstances" i.e. the delay in me complaining was due to exceptional circumstances.

                How is the normal customer expected to know how these things work unless given the appropriate information. I had to go through hoops to get the statement/SAR. Totally unjust.

                Iíve put a complaint in to FOS but not holding my breath.

                Comment


                • #38
                  Time scale wise this is the same complaint as the original PPI complaint. How long did they take to send you all the information from your SAR request ? Also, you didn't know about this issue with them not doing as they were told to by the FOS until you requested a settlement figure (in April 2018?) which led to your applying for the SAR. So yes, the original issue was over 6 years ago and the FOS complaint was over 6 years ago, but the resolution of the FOS result was done incorrectly and you had no knowledge, or reason to suspect, that it had been done incorrectly, until you obtained the settlement figure - so that should be the date FOS use ( IMO anyway).
                  ďWe may not win by protesting, but if we donít protest we will lose. If we stand up to them, there is always a chance we will win.Ē Hetty Bower

                  Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                  If we have helped you we'd appreciate it if you can leave a review on our Trust Pilot page

                  Find Solicitors offering fixed fees on our sister site - JustBeagle.com

                  Comment


                  • #39
                    I agree with you and it makes sense to me but from all Iíve read about how FOS are operating these days Iím not too hopeful. Elderbridge quote a complaint rule book and seem very confident that they are in the right. I will push hard but can see that court might be the way to go if and when FOS cave in.

                    Comment


                    • #40
                      Originally posted by Gizler View Post
                      I agree with you and it makes sense to me but from all Iíve read about how FOS are operating these days Iím not too hopeful. Elderbridge quote a complaint rule book and seem very confident that they are in the right. I will push hard but can see that court might be the way to go if and when FOS cave in.
                      Barclays are in talks with the FOS to resolve the current stalemate, we have legitimate complaints now over three years old lodged with the FOS. The FOS have been nothing short of embarrassing in the past & I am not sure how they are going to come out of this with any dignity, no doubt there will be damage limitation agreed with their buddies @ Barclays for both sides.........its all going to come out soon...........

                      Comment


                      • #41
                        The trouble I see was that the FOS was originally an industry led organisation instead of a regulatory body so you have to always question there motives. My opinion is most of these bodies are primarily there to make the average person believe there is someone looking after them but it really is a show with no real substance. They will try a damage limitation exercise because that is why they are there. I am a gas engineer and the original idea for CORGI was a group of gas engineers who had the foresight to see the industry being governed by an official body so decided that they would form one before the government in the hope that they would become said body instead of being overseen from people outside the industry. This way they would hope to steer regulation in the direction that suited them. I was always led to believe this was why the FOS was established so the industry could influence things more in their favour.

                        Comment


                        • #42
                          Originally posted by meellis View Post
                          The trouble I see was that the FOS was originally an industry led organisation instead of a regulatory body so you have to always question there motives. My opinion is most of these bodies are primarily there to make the average person believe there is someone looking after them but it really is a show with no real substance. They will try a damage limitation exercise because that is why they are there. I am a gas engineer and the original idea for CORGI was a group of gas engineers who had the foresight to see the industry being governed by an official body so decided that they would form one before the government in the hope that they would become said body instead of being overseen from people outside the industry. This way they would hope to steer regulation in the direction that suited them. I was always led to believe this was why the FOS was established so the industry could influence things more in their favour.
                          Damage limitation exercise ongoing.............he who holds the monies & all the associated shall take part.

                          Comment

                          View our Terms and Conditions

                          LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

                          If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


                          If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.

                          Announcement

                          Collapse
                          No announcement yet.
                          Loading...

                          upgrade to vip

                          Want exclusive access to forums, more privacy and a live chat box? Upgrade to become a bigger part of our community.

                          only £15/yr

                          Offers available. No subscription traps.

                          sign up now



                          Search and Compare fixed fee legal services and find a solicitor near you.

                          Find a Law Firm


                          Working...
                          X