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Help! Bristow & Sutor - confused!

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  • Help! Bristow & Sutor - confused!

    Hi

    I was late paying my business rates in August - that was cleared I didnít realise that there was a court charge of £113. They passed this to Bristow and Sutor who have been sending bailiffs and letter to the wrong address.

    The landlord went into the unused unit and discovered letter, asked them if it was mine as there was no business name on them either.

    I called the council told them I didnít know there was a court charge and cleared it with them immediately.

    They told Bristow and Sutor I have cleared the debt, now Bristow and sutor are saying I owe their fees - do I - if they have been attending the wrong address?
    Tags: None

  • #2
    Hi NEDNED

    Not if you've paid the council directly. What I would do it lodge a formal complaint, on their website there will be a complaints procedure, follow it.

    Point out that they have been attending the wrong address and payment has been made to the council directly.

    Comment


    • #3
      They left me a voicemail today (first time ever) to say council had notified them the debt was now clear. Can they turn up and chase me for their fees now?

      Comment


      • #4
        And thank you Echat for the reply

        Comment


        • #5
          Originally posted by Nedned View Post
          They left me a voicemail today (first time ever) to say council had notified them the debt was now clear. Can they turn up and chase me for their fees now?
          They can try, tell them 'the Council has been paid directly (you have a reference number for that) and you've raised a formal complaint with Bristow and Sutor'.

          Comment

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