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Pre - court letter for small claims - what needs to be included

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  • Pre - court letter for small claims - what needs to be included

    We are in the process of writing the initial pre-court letter to a flooring company who made a mess of laying our floor. This letter must comply with the Pre-Action Protocol. At this point we have not had an expert witness in to provide a report. If the company in which we are in dispute with decides to pay us prior to going to court we will not need to get an expert witness in. In this letter, do we have to provide a list of all documents we will be using to make our claim and if so do we also need to state that we may use an expert witness? Or can we leave this information out completely?

    Also are we able to claim a higher cost than we originally paid for the floor to be relaid by another company (we have obtained 3 quotes all being 20-25% more than what we paid the company who laid our floor), or can we only claim for the original amount paid to the company (plus costs of removing and disposal of defective flooring)?
    Thank you
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