Single Person 1 bedroom flat - annual metered water bill £851.16

[DarrenBoro]

Hi each and all I am pulling my hair out with "Northumbrian Water" I have been having issues for over a year now with them - my water bill appears unrealistically high - I have no leaks and an "Expert" checked my meter yetserday by filling one of my jugs ( He even asked me how many ML are in 1 LTR - he says the meter is fine and the problem must be down to me having a large shower head - I have checked every metric - including A.I and also others in similar situation and the consensus appears to be same = MY BILL IS INSANE - I pay the bills under duress most of the time as they are very eager to place negitive information on my credit file ( I have had 3 x negative marks removed by these previously ) does anyone in a similar position have similar bills ?

Kind regardsin advance
Darren

[Pezza54]

From your bills are you able to post the number of m3 of water the bill states you used in the last 12 or 6 months?

Also the £rate per m3 for supply and the £rate for treatment of waste water

[echat11]

It might be an idea to send "Northumbrian Water" a Subject Access Request, they have 30 days to provide all the data they hold.
Make sure you get Proof of Postage.

https://legalbeagles.info/library/gu...ccess-request/

'he says the meter is fine and the problem must be down to me having a large shower head'

Just to add that is ridiculous, but that can be tested if you want to.

This is just a very rough example, A bill for 51,000 litres (140 litres per day) of water would be approximately £247.43 for the water itself, and £154.80 for wastewater, according to Thames Water. These charges are based on 1 April 2025 rates,

https://www.anglianwater.co.uk/help-...ge-calculator/