Hi All,
I hope someone can help us here.
We had a court claim from a service charge company and we responded to the claim defending it as the amount was wrong amongst other reasons.
We did the response within the 28 days, after filing the AOS within the 14 days also.
However, today we receieved a letter of judgement for claiment (default) with the reason given being I did not file a defence. However, I have checked again today and I responded to the claim within the timeframe and to the email advised on their website. And I can prove it in the sent items and no failed delivery reports etc.
So my question is - how can I rectify this situation? Clearly I would like to defend the claim but it seems my defence submitted has not been considered.
Thanks in advance,
I hope someone can help us here.
We had a court claim from a service charge company and we responded to the claim defending it as the amount was wrong amongst other reasons.
We did the response within the 28 days, after filing the AOS within the 14 days also.
However, today we receieved a letter of judgement for claiment (default) with the reason given being I did not file a defence. However, I have checked again today and I responded to the claim within the timeframe and to the email advised on their website. And I can prove it in the sent items and no failed delivery reports etc.
So my question is - how can I rectify this situation? Clearly I would like to defend the claim but it seems my defence submitted has not been considered.
Thanks in advance,
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