Claim Form Received - Intrum UK Finance Limited C/O Capquest Debt Recovery Limited

[JK2054]

Hello, C/O just means care off, so you may find its just for mailing purposes rather than being anything more significant, although someone may advise it is signifcant but I don't think it would be/is.

[echat11]

Regulated firms has to obide by the pre action protocols set by the FCA.

[Rocky Racoon]

Here's an update on how things are progressing:

I filed my defence on 23rd August 2024, and it was officially received by the court on 27th August 2024.

I then received a letter from HM Courts & Tribunals Service, dated 27th August 2024, confirming receipt of my defence. The letter explained that a copy of my defence would be served on the claimant or their solicitors. It also mentioned that the claimant might reach out to me directly in an attempt to resolve the issue. Additionally, it stated that the claimant must notify the court within 28 days of receiving my defence, or the claim will be stayed.

On 23rd August 2024, I received a 'periodic statement' from Capquest, which stated that Capquest Debt Recovery has been appointed as an administrator by Intrum UK Finance Limited for the 'agreement' in question.

So far, I have not received any response to the CCA request I sent to Intrum UK Finance Limited or to the CPR 31.14 request that I sent to Drydens Limited.

I also submitted a Subject Access Request (SAR) to Virgin Money, and on 18th September 2024, they responded by sending me a USB stick containing recordings of phone calls between them and me. To be honest, I feel a bit uneasy about plugging a USB device into my computer, so I haven’t listened to the recordings yet.

Does it sound like everything is moving in the right direction? Is there anything else I should be doing at this stage?

[echat11]

Here's an update on how things are progressing:

I filed my defence on 23rd August 2024, and it was officially received by the court on 27th August 2024.

I then received a letter from HM Courts & Tribunals Service, dated 27th August 2024, confirming receipt of my defence. The letter explained that a copy of my defence would be served on the claimant or their solicitors. It also mentioned that the claimant might reach out to me directly in an attempt to resolve the issue. Additionally, it stated that the claimant must notify the court within 28 days of receiving my defence, or the claim will be stayed.

On 23rd August 2024, I received a 'periodic statement' from Capquest, which stated that Capquest Debt Recovery has been appointed as an administrator by Intrum UK Finance Limited for the 'agreement' in question.

So far, I have not received any response to the CCA request I sent to Intrum UK Finance Limited or to the CPR 31.14 request that I sent to Drydens Limited.

I also submitted a Subject Access Request (SAR) to Virgin Money, and on 18th September 2024, they responded by sending me a USB stick containing recordings of phone calls between them and me. To be honest, I feel a bit uneasy about plugging a USB device into my computer, so I haven’t listened to the recordings yet.

Does it sound like everything is moving in the right direction? Is there anything else I should be doing at this stage?

O.K., neat summary, you are on top of things, update when you get more information.
Try to listen to the recordings on the USB, see if that can aid your case.