HSBC – PPI Claims

If you had PPI with HSBC products and believe you were mis-sold – you can make a complaint directly to them.





How to make a complaint – PPI Complaints


  • Personal Loan Protection Plan
  • Cardholder Repayment Plan
  • Flexiloan Repayment Protection
  • Mortgage Repayment Protection
  • Small Business Loan Protection


If you contact us direct we will assess your complaint in exactly the same way that we treat complaints sent in by a CMC and you won’t have to pay them a fee or any percentage if we do end up compensating you.

You should write to us at:
HSBC, PPI Complaints
PO BOX 6177

Please provide full details of why you believe you were mis-sold PPI. You may find it helpful to complete and send us the questionnaire available on the Financial Ombudsman Service website Sending us this form should ensure we have all the information we need to process your complaint efficiently and as quickly as possible, however it is not mandatory for it to be completed.

Need to speak to us?

Give our friendly team a call on:

03457 404 404

Textphone 18001 08457 125 563
Lines are open from 8am to 8pm every day except for Christmas Day, Boxing Day and New Year’s Day. Calls may be monitored or recorded.

Additional information


Free, National, Online, Telephone


_National, London


PPI Reclaim


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