A person’s will is an important document. People use wills to choose how to distribute their possessions and often to express preferences about what happens to their bodies after death.When someone dies intestate – without leaving a will, or with a will that is not valid – it can cause…

One in five people struggling with debts has seen their credit card limit automatically increased – a higher proportion than for cardholders in general, a charity has claimed.Citizens Advice said 18% of those struggling financially had seen the limit increased without request, compared with 12% overall.It wants a ban on…

MoJ issues PPI guidance for claims management companies after Plevin The Financial Conduct Authority (FCA) consulted in 2015, and again in 2016, on a package of measures including proposed new rules and guidance on handling Payment Protection Insurance (PPI) complaints in light of the Supreme Court’s decision in Plevin v…

Download PDF August 2017 Newsletter   Useful Case Studies 141/1 – Mr S complains that bank hasn’t helped with credit card debt 141/2 – Ms B complains that finance provider won’t repair phone bought on hire purchase 141/3 – Mrs H complains that trouble with kitchen loan has left mark…

A national breast cancer charity is being investigated after its founder paid herself £31,000, in breach of charity law.Wendy Watson, who launched the National Hereditary Breast Cancer Helpline in 1996, has resigned as a trustee.Financial irregularities were uncovered by the Charity Commission, which has issued an official warning for “significant…

A retired senior judge has warned of the lack of safeguards in the power of attorney system in England and Wales. Denzil Lush says people should be far more aware of the risks and has vowed to never sign one himself. The power of attorney is a legal document, which…

The FCA are looking at the motor finance market to ensure that it works well and to assess whether consumers are at risk of harm. Consumers’ use of motor finance has grown rapidly in recent years, with many credit products now available. As the FCA set out in their Business…

As reported by iFLG on 19 July 2017 the Family Procedure (Amendment No. 2) Rules 2017 were announced on 17 July 2017 with a number of rule changes to come into force on 7 August 2017. The changes are accompanied by the introduction of new divorce petition  to be used from…

Lloyds Bank to abolish charges for unplanned overdrafts. Fees for unplanned overdrafts are to be scrapped for the 20 million customers of Lloyds Banking Group, which includes the Halifax and Bank of Scotland. From November this year, any customer going over their overdraft limit will face no fees at all,…