UPDATE 1st March 2017. The appeal in the Green v Wright case has been allowed – so IVA firms are allowed to continue to collect PPI after an IVA has finished, even if the debtor hasn’t agreed to this before the completion certificate is issued. The decision is here: Green v Wright . My immediate thoughts following this decision: if a PPI refund has been paid to your IVA company and you were hoping it would now come to you instead, this isn’t going to happen.
Additional reading: Green -v- Wright: Kathryn Maclennan