I have a friend who owns a business and this year, under the 2017/18 Rateable Value revaluation, his rateable value soared over 200%.
He is in course of submitting an appeal against this but he also complained by writing to his MP as she supports small businesses quite vocally.
The MP acknowledged this and referred it to The Adjudicators Office who in turn wrote to him, stating that before they can become involved, he must go through the stage 1 & 2 of the Valuation Office's Complaints Procedure.
I have briefly spoken to the Valuation Office about this and they acknowledged that a 'complaint' would be a different process to a Rateable Value appeal. I am assuming, though it is confusing, that a complaint would encompass the Valuation Office Agency failing to follow due procedure or making assumptions that have yet to be proven. It is therefore possible that a 'complaint' and a 'rateable value appeal' may well cross reference each other.
My question is about the Adjudicator's Office, with whom I am not familiar, and what powers do they have over, in this instance, a complaint about the Valuation Office not following due procedure?
He is in course of submitting an appeal against this but he also complained by writing to his MP as she supports small businesses quite vocally.
The MP acknowledged this and referred it to The Adjudicators Office who in turn wrote to him, stating that before they can become involved, he must go through the stage 1 & 2 of the Valuation Office's Complaints Procedure.
I have briefly spoken to the Valuation Office about this and they acknowledged that a 'complaint' would be a different process to a Rateable Value appeal. I am assuming, though it is confusing, that a complaint would encompass the Valuation Office Agency failing to follow due procedure or making assumptions that have yet to be proven. It is therefore possible that a 'complaint' and a 'rateable value appeal' may well cross reference each other.
My question is about the Adjudicator's Office, with whom I am not familiar, and what powers do they have over, in this instance, a complaint about the Valuation Office not following due procedure?
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