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restons refuse to acknowledge CCA request please help

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  • restons refuse to acknowledge CCA request please help

    Hi everyone, I am currently fighting a ccj from Cabot financial through their solicitors Restons. as they are listed on the claim form as the address for documents and payments I sent a CCA request with the postal order payable to Restons to Restons. They then sent it back stating that the fee must be made payable to Cabot not Restons and to return it to them as such. which I did fee payable to Cabot resent to Restons. It has been over 2 weeks since the original request and I have already filed my defence however today I received the CCA back from Restons stating the following " We acknowledge receipt of your alleged section 77/78 CCA request for documentation. we are returning your request however as we are not the creditor and you have failed to enclose the statutory fee of £1.00 which if paid by cheque or postal order, needs to be addressed to the Claimant and not ourselves."
    the postal order was enclosed I have a receipt for it and as stated herein was addressed to the claimant Cabot financial.
    so basically they are saying they never received the postal order that was in the signed for envelope which I also have a receipt for. could you please advise on my next step as to what I should say or do and if I should wait to respond through my witness statement. regards CM
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