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5th April 2017, 07:57:AM #1
Can anyone tell me if the bank is allowed to apply unauthorised overdraft charges on an account where the charges have caused the account to go over the overdraft?
I'm not meaning the overdraft interest - the £6 charge has caused the account to go over - and it is just snowballing.
Any ideas please?
5th April 2017, 10:13:AM #2
Re: NatWest charges
Unfortunately overdrafts and their fees are part of the bank's terms and conditions. They do have to be clear and transparent with their charges. Here's a couple of links one for Natwest personal customer (apologies if this is a business account you are speaking about, you can find the business info on the NatWest website too, if needs be) http://personal.natwest.com/personal...d-charges.html
The other from money advice service just an overview of overdrafts. Sure you probably have this info already. The best bet is to always arrange the overdraft if at all possible which will prevent the charges accruing quite so rapidly. https://www.moneyadviceservice.org.u...ned-overdraftsI am a fully qualified solicitor employed by the LegalBeagles forum to assist you with a wide range of legal questions. I would be happy to try and assist informally where needed. Any posts I make on LegalBeagles are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide is without liability. I do not represent clients off forum. If in doubt seek professional face to face legal advice.
5th April 2017, 11:27:AM #3
Re: NatWest charges
Was this the first occasion that this happened? If it was then they might consider refunding it as a gesture of goodwill providing that you dealt with the original issue that caused it to go overdrawn immediately.
If it is having a specifically financial issue that may cause you to be unable to pay for rent/mortgage, utilities and/or council tax then you might want to approach them under the issue of financial hardship(lending code section 9)."Family means that no one gets forgotten or left behind"
(quote from David Ogden Stiers)
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